Privacy Policy

Upendra Swim Academy Last Updated: [09/11/2026]
Upendra Swim Academy ("we," "us," or "our") respects your privacy and is committed to protecting the personal information of our clients, participants, parents/guardians, and website visitors. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By registering for our programs or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect
Information you provide directly: Contact details (name, email address, phone number, mailing address) Participant information (name, age/date of birth, swimming ability level, emergency contact details) Health and safety information relevant to participation (e.g., medical conditions, allergies, medications, physical limitations) provided at registration Payment information (processed by our third-party payment processor — see Section 4) Photos, videos, or written testimonials you submit or consent to us capturing during classes and events Any messages, feedback, or inquiries you send us Information collected automatically through our website: IP address, browser type, device type, and operating system Pages visited, time spent on the site, and referring URLs Cookies and similar tracking technologies (see Section 5)

How We Use Your Information
We use the information we collect to: Register and manage enrollment in classes, camps, and programs Communicate with you about schedules, cancellations, payments, and program updates Ensure participant safety, including accommodating disclosed medical needs Process payments and maintain billing records Respond to inquiries and provide customer support Share photos, videos, or testimonials for marketing purposes, where consent has been given (see our Terms of Service) Improve our website, programs, and services Comply with legal, insurance, and regulatory obligations We do not use health or medical information disclosed at registration for any purpose other than ensuring safe and appropriate instruction, unless you separately consent otherwise.

How We Share Your Information
We do not sell your personal information. We may share information with: Staff and coaches, on a need-to-know basis, to safely deliver our Services Service providers, such as payment processors, scheduling software, or email platforms, who process data on our behalf and are contractually required to protect it Facility owners or partner venues, where required for access, insurance, or safety purposes Legal or regulatory authorities, where required by law, court order, or to protect the safety of a participant or others A successor entity, in the event of a merger, acquisition, or sale of business assets

4. Payment Information
Payments are processed through [PayPal or Zelle]. We do not store full credit card numbers on our own systems. Please refer to your payment processor's privacy policy for details on how they handle your payment information.

Cookies and Tracking Technologies
Our website may use cookies and similar technologies to: Remember your preferences Understand how visitors use our site (analytics) Support online booking or payment functionality You can adjust your browser settings to refuse cookies; however, some features of our website may not function properly if you do so. We use Google Analytics to help us understand website usage. You can learn more about Google's data practices at policies.google.com."]
Children's Privacy
Our Services are designed for participants of various ages, including minors, and are provided to minors only through the registration and consent of a parent or legal guardian. We collect personal information about minor participants only as provided by a parent or guardian at registration, and we do not knowingly collect personal information directly from children through our website without parental involvement. If you believe a child has provided us with personal information without appropriate parental consent, please contact us so we can address it.
Data Retention
We retain personal information for as long as necessary to provide our Services, maintain business and insurance records, and comply with legal obligations. Registration and health/safety records may be retained for a longer period where required for liability, insurance, or regulatory purposes. [Insert specific retention period if applicable.]
Data Security
We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
Depending on your location, you may have rights to: Access the personal information we hold about you or your child Request correction of inaccurate information Request deletion of your information, subject to our legal and record-keeping obligations Withdraw consent for photo/video/testimonial use for marketing purposes at any time Opt out of promotional communications (marketing emails will include an unsubscribe option) To exercise any of these rights, contact us using the details in Section 12.
Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms, payment processors). We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last Updated" date at the top of this page will reflect the most recent revision. Continued use of our Services or website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions or requests regarding this Privacy Policy or your personal information, please contact us at: Upendra Swim Academy [15bHeywood Dr, Glastonbury, CT 06033] [upendraswimacademy@gmail.com] [860-682-2533]